Shipping & Returns Policy for Coffee Fiddler
Thank you for choosing Coffee Fiddler for your coffee needs. We strive to provide you with the finest coffee experience, and we want to ensure your satisfaction with our products. Please read our Shipping & Returns Policy carefully to understand how we handle the shipment of your orders and address any concerns you may have regarding returns.
Shipping Policy:
1. Order Processing:
- All orders are processed within 1-2 business days, Monday through Friday, excluding holidays.
- Orders placed after 12:00 PM (local time) will be processed the next business day.
2. Shipping Methods:
- We offer standard and expedited shipping options for domestic and international orders.
- Shipping costs are calculated at checkout based on the destination and the selected shipping method.
3. Delivery Time:
- We offer standard and expedited shipping options for domestic and international orders.
- Expedited shipping options are available for faster delivery.
Returns Policy:
We want you to be completely satisfied with your purchase from Coffee Fiddler. If you are not happy with your order for any reason, please review our returns policy below:
1. Return Eligibility:
- To be eligible for a return, items must be unused and in the same condition as received.
- Returns must be initiated within 14 days of receiving the product.
2. How to Initiate a Return:
- Contact our customer service team at customer-service@coffeefiddler.com with your order number and reason for the return.
- Our team will guide you through the return process and provide a return authorization if applicable.
3. Return Shipping:
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- Customers are responsible for return shipping costs unless the return is
- due to a mistake on our part or a defective product.
4. Refund Process:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Refunds will be processed to the original method of payment within 5 business days.
5. Exchanges:
- Unfortunately, we do not currently offer exchanges. If you need a different item, please initiate a return for the unwanted item and place a new order.
- Refunds will be processed to the original method of payment within 5 business days.
For any further questions or assistance, please contact our customer service team at customer-service@coffeefiddler.com.
Thank you for choosing Coffee Fiddler. We appreciate your trust in our products and are committed to delivering a delightful coffee experience to your doorstep.